Privacy Policy
Engineering Hardware (“Engineering Hardware,” “we,” “us,” or “our”) operates https://engineeringhardware.com (the “Website”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when visitors use our Website, browse product and engineering reference pages, or submit a contact or quotation request.
1. Information We Collect
We may collect information that you choose to provide through our contact or quotation forms, including:
- company name;
- contact name;
- email address;
- phone number;
- country or region;
- website;
- product specifications, item/category, standard, size, material, finish, quantity, notes, or other request details.
We do not offer user accounts, online checkout, or payment processing on the Website. Please do not submit payment card details or other sensitive personal information through our forms.
When you visit the Website, we may also automatically collect limited technical information, such as IP address, browser type, device information, pages viewed, referring page, timestamps, and server log data. This information is used for website operation, security, troubleshooting, and performance monitoring.
2. Cookies and Similar Technologies
The Website may use necessary or functional cookies and similar technologies to operate properly, maintain security, and improve basic website performance.
As of the date of this Privacy Policy, we do not use Google Analytics, advertising pixels, targeted advertising cookies, or cross-site behavioral advertising technologies.
You can usually control cookies through your browser settings. Some parts of the Website may not function properly if necessary cookies are disabled.
3. How We Use Personal Information
We may use personal information to:
- respond to contact, quotation, or product inquiry requests;
- review specifications and prepare relevant technical or commercial responses;
- communicate with you about your request;
- operate, maintain, secure, and improve the Website;
- prevent spam, abuse, fraud, or unauthorized activity;
- keep reasonable business records;
- comply with legal obligations and enforce our rights.
We do not use contact form submissions for unrelated advertising targeting.
4. Legal Bases for Processing
Where applicable under data protection laws such as the GDPR or UK GDPR, we process personal information based on one or more of the following legal bases:
- Legitimate interests: to operate our Website, respond to business inquiries, maintain security, and improve our services.
- Pre-contractual steps: to respond to quotation requests or product inquiries before entering into a business relationship.
- Consent: where you voluntarily submit information or where consent is required by law.
- Legal obligations: where processing is necessary to comply with applicable laws, regulations, or lawful requests.
5. How We Share Information
We may share personal information with service providers that help us operate the Website and respond to inquiries, such as hosting providers, email providers, security tools, form-processing tools, or customer support systems.
Where reasonably necessary to respond to or fulfill a quotation request, we may share relevant request details with manufacturing, sourcing, logistics, or fulfillment partners.
We may also disclose information if required by law, legal process, government request, or to protect our rights, users, systems, or business.
We do not sell personal information. We do not share personal information for cross-context behavioral advertising.
6. International Visitors
Our Website is available to visitors worldwide. Your information may be processed in countries or regions other than where you are located, including where we or our service providers operate. These locations may have data protection laws different from those in your country or region.
Where required by applicable law, we take appropriate steps to protect personal information transferred internationally.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, resolving disputes, improving security, and complying with legal obligations.
When information is no longer needed, we will delete it or take reasonable steps to anonymize it.
8. Your Privacy Rights
Depending on your location, you may have rights to request access to, correction of, deletion of, or restriction of your personal information. You may also have the right to object to certain processing, request data portability, withdraw consent, or lodge a complaint with a data protection authority.
To make a privacy request, contact us at: info@engineeringhardware.com
We may need to verify your identity before responding to certain requests.
9. Notice for California Residents
Where applicable, California residents may have rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information, as well as the right not to be discriminated against for exercising privacy rights.
Engineering Hardware does not sell personal information and does not share personal information for cross-context behavioral advertising.
To submit a California privacy request, contact us at: info@engineeringhardware.com
10. Children’s Privacy
The Website is intended for business, engineering, and industrial audiences. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
11. Security
We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
12. Third-Party Links
The Website may contain links to third-party websites or resources. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing information to them.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.
14. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Engineering Hardware
Website: https://engineeringhardware.com
Email: info@engineeringhardware.com